Right choice for New Car Service
Were you aware of the fact that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or simply want a service for your new car? Here is some sound advice from Noel Burke Motor Repairs in Narrabri.
Getting a new car is one of the largest investments you will likely make, so it shows common sense to do what you can to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware of the fact that you are free to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to have the car serviced by the dealership you bought it from for service or repairs. Provided the work is only done to the manfufacturers specifications by a suitably skilled person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Noel Burke Motor Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Noel Burke Motor Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Noel Burke Motor Repairs will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between manufacturer, statutory and extended warranties to help you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be aware of new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when you buy a new car. As a general rule these ‘other’ warranties may include quite extensive restrictions or provisions, and are not always what they are cracked up to be. Many times these warranties provide barely any additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such warranties are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or longer waiting times due to fewer available service locations or mechanics.
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